Android for Zimbra

From Provider Wiki

Information Systems and Computing support for Android is limited to the stock version of Android 4.1 present on "Google Experience" devices such as the Nexus 7 and Galaxy Nexus. These devices generally behave in a predictable manner when connected to ISC's Zimbra service. The same may not be true of devices running user interface overlays such as Sense or TouchWiz. Please see the University-Centric Android Compatibility document for more information.

Zimbra's collaboration suite can be accessed from Android devices in two ways: Via ActiveSync, which will pull in calendar, contacts, and email, or via the web interface, which allows access to all of the above in addition to account preferences, tasks, and full search capabilities. In general, ActiveSync is best for user who want to keep tabs on their email and do general calendaring on the go, while the web interface is useful for some more advanced management features. IMAP connectivity to Zimbra for Android devices is not recommended.

Instructions for earlier versions of Android are provided as a courtesy, and do not imply support.

Android 3.x, 4.0, and 4.1 ("Honeycomb", "Ice Cream Sandwich", and "Jelly Bean")

1. In the Apps menu, select Email. The Account setup application will open.
2. Under the Email field, enter the address in the username@subdomain.upenn.edu format. Also fill in the password field. Note: The user's Zimbra password may not be the same as their PennKey password.
3. Select Manual setup, rather than the Next option.
4. As an account type, select Exchange.
5. For username, enter \username, with nothing for the domain.
6. Set the Server as mailbox.zimbra.upenn.edu
7. Select Next
8. Most of the following settings should be left enabled unless there is a particular need to disable contacts or calendar sync. Otherwise, select Next.
9. Select an appropriate name for the account, such as Zimbra.

Additional settings, such as notifications and signature, can be accessed via the Options, Settings menu in the lower right corner of the email app. Please see the Recommended Android Security Settings document for additional settings that should be applied. The most important settings are Screen lock (a PIN or password should be used from the lock screen) and Encryption.